Thank you so much for your ongoing business and partnership during this extraordinary time. Our priority remains serving you while ensuring the health and safety of all those that arrive at our facilities – your technicians, drivers and our associates and partners.
As the novel coronavirus (COVID-19) continues to spread around the globe, employers and employees need to take measures to prevent further spread.
EFFECTIVE MARCH 23, 2020 the following measures will be implemented:
- SHIPPING AND RECEIVING will be by appointment only – Drivers will need to call logistics to enter the yard and be directed accordingly.
- AFTERMARKET COUNTER area will be closed and move to a by appointment only curbside pick up approach.
- Upon arrival by the customer technician please call - 905.457.3900 ext. 5418 or email shipping@bluegiant.com and the Aftermarket associate will locate the order and instruct the technician to enter the gated parts pick up area at the shipping dock or ramp for pick up.
- Customers are encouraged to call ahead to place orders and orders will be picked and ready.
- All associates and customers are requested to maintain the suggested social distancing precautions of 2 meters (6 feet) of personal space.
- Note also that Blue Giant accepts contactless payment methods such as credit card, credit authorization form, or account terms, CASH IS NOT ACCEPTED.
- For the protection of customers and associates washrooms will be off limits to customers.
BUSINESS AS USUAL
These are precautionary measures taken to prevent the spread of the COVID -19 virus. At Blue Giant we will continue to monitor events as they develop and quickly respond to the shifting conditions to ensure the safety of our employees and customers.
We thank you for your support and understanding.
Since the onset of this unprecedented event, we have continued our operations while providing a safe work environment to protect the health of our team and yours. As an essential workplace, we play an important role in supporting essential businesses and maintaining supply chains around the globe.
We will continue to find innovative and creative ways to adapt, ensuring there are no interruptions in the services we provide. Keeping loading docks fully operational is critical during this time and our team remains accessible and available to assist with quoting, service and technical assistance. Our goal is to keep your business running as effectively as possible.
We have built strong relationships with key suppliers enabling us to get the raw materials required to manufacture products of the highest quality. We value our partnerships and understand the value of the solutions we provide. As long as we have your orders in hand, our team is available and committed to fulfill them!
We will continue to post updates to our website as the situation requires to keep you informed. Stay safe, healthy and thank you for your support.