Privacy Policy


Blue Giant is committed to protecting the privacy of your personal data. This Privacy Policy describes how Blue Giant collect, manages and shares the personal data that we obtain from you in connection with the Sites (as defined in Terms of Use) and how to contact us if you have any further queries about our processing of your personal data. Your use of the Sites assumes you understand and agree to the terms of this Privacy Policy and if you do not agree to its terms, you should not use the Sites.

WHAT INFORMATION WE COLLECT

Blue Giant collects and processes two main types of information about you: personal data and non-personal data. Personal data includes any information from which you can reasonably be identified, include your name, address, e-mail address, telephone number, and account settings). This is data you provide us through the use of the Sites. Non-personal data is anonymous or other information that relates to what pages are viewed as well as other information that does not identify you.

HOW WE OBTAIN PERSONAL DATA

Blue Giant obtains personal data from you when you voluntarily provide it to us. This can happen in several ways, including (a) as part of your account holder details (if applicable) and/or (b) in relation to your enquiries about, or purchase of, products and services on the Sites (where those features are available). Such information may include contact and delivery information, as well as financial information in relation to your online payments for products.


HOW WE PROCESS PERSONAL DATA

We primarily process your personal data to provide you with the products and services you request, to maintain your account and to respond to your inquiries. In addition, we may process personal data to administer, improve the Sites and for our internal record keeping, and to contact you in connection with sales/purchases and as part of our customer care procedures. For these purposes, personal data may be transferred by Blue Giant to its affiliates and services providers, which may be in other countries.

The personal data collected or stored is solely for use within the Blue Giant and its affiliates, except that we may disclose it to third parties in the following cases:

  • where we are required to do so by law, court order or legal process, including to respond to any government or regulatory request;
  • to a purchaser or prospective purchaser of our business, or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Blue Giant’s assets, whether as a going concern or as part of a bankruptcy; and/or
  • to Blue Giant’s appointed service providers who provide services in connection with the Site and its facilities but only to the extent necessary for them to provide those services – for example, our provider of payment card services in order to process your payments via the Sites, provider(s) of delivery services so that they can deliver products you purchase, and IT service provider(s) who host, develop and support the Sites.


Blue Giant will take steps to safeguard any personal data which is transferred to such third parties, or which is transferred to other countries, in compliance with applicable data protection laws. You may at any time request that the information about you be amended or deleted. You are also entitled to receive annually a copy of your personal data kept on record by us free of charge. Blue Giant is responsible for the processing of your personal data and all requests to amend, delete or receive a copy of this information should be sent to info@bluegiant.com or by phone at: (905)-457-3900 or by mail to; Blue Giant Group Marketing, 410 Admiral Blvd, Mississauga, Ontario, Canada L5T 2N6 and marked “Attention: Marketing Department”.

CHILDREN UNDER THE AGE OF 16

The Sites are not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Sites. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Sites, make any purchases through the Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@bluegiant.com or by phone at: (905)-457-3900 or by mail to: Blue Giant Group Marketing, 410 Admiral Blvd, Mississauga, Ontario, Canada L5T 2N6 and marked “Attention: Marketing Department”.

YOUR INDIVIDUAL PRIVACY RIGHTS

Some jurisdictions (state, federal, national and international), such as California (through various laws, including the California Consumer Protection Act (“CCPA”), Canada, and the European Economic Area (through the General Data Protection Regulation (“GDPR”)), provide individuals with certain rights regarding their personal data. To exercise any rights your jurisdiction may provide, contact us by using the information at the bottom of this section.  The following are examples of individual rights from GDPR and the CCPA. Your rights will depend on the location in which you reside:

  • Being informed about your personal data and how we control or process it
  • Viewing and obtaining a copy of the personal data we maintain about you
  • Amending or revising the personal data we maintain about you
  • Having the personal data we keep about you erased (also known as the right to be forgotten)
  • Objecting to the use of your personal data for direct marketing
  • Restricting our use of the User Data we maintain about you
  • Transferring the personal data we maintain about you to another entity
  • Objecting to our use of the personal data we maintain about you
  • Objecting to automated decision making or automated profiling
  • Knowing from where we obtained your personal data
  • To receive the same products or services (to the extent possible) at the same price regardless of whether you exercise your individual rights under this Privacy Policy
  • Withdraw your previously provided consent (this right may only be available on a prospective basis)
  • Filing a complaint with us or the appropriate governmental entity

We may require that you verify your identity before exercising your individual rights.
To exercise any of your individual rights, please contact us using any of the following methods: info@bluegiant.com or by phone to: (905)-457-3900 or by mail to: Blue Giant Group Marketing, 410 Admiral Blvd, Mississauga, Ontario, Canada L5T 2N6 and marked “Attention: Marketing Department”

If you are a California resident and wish to learn more about your California privacy rights, visit CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.


LINKS TO THIRD-PARTY WEBSITES AND SOCIAL MEDIA

If you click on links within the Sites, you may be taken to third-party websites or application (such as social media platforms), you will be subject to the third parties’ privacy policies. We are not responsible for the actions of any third-party websites, the accessibility of any third-party website or the policies of any third-party website. We encourage you to read the posted Privacy Policy of any and every website you visit.

SECURITY

We strive to employ reasonable security procedures to preserve your privacy and to protect personal data from unauthorized access. We will notify you in the event it becomes aware of any unauthorized access to your personal data. Although we have implemented security measures to protect personal data and your privacy, we are not responsible or liable in the event an unauthorized user gains access to your account or personal data, unless otherwise required by Law.

The safety and security of your personal data also depends on you. Where we have given you (or where you have chosen) a password for access to the Sites, you are responsible for keeping your password confidential.

COOKIES

A “cookie” is a small text file that contains information and is stored on your computer. Cookies are used purely for technical purposes to facilitate use of the web page. One type of cookie saves a file permanently on your computer. Cookies will be used to personalize a web page according to the user’s choices and interests. The other main type of cookie is called a “session cookie”. While you are visiting a web page, session cookies are sent between your computer and the server to access information. Session cookies disappear when you turn off your web browser. For more information about cookies generally please visit www.allaboutcookies.org.

Cookies Blue Giant specifically uses on the Sites are (how long the cookie is saved is stated in parenthesis after the name of the cookie):

  • selectedLanguage (1 year) – Cookie is used for handling visitor language settings. If a visitor changes the language that the page is displayed in the selected language is stored in this cookie so that the correct language can be displayed at the next visit.
  • Redirecturl (1 year) – Used in combination with the selected language cookie. This cookie is used for the splash screen to redirect the visitor to the previously selected language/website. Only used on websites that use splash screen.
  • ASPXROLES (session) – Cookie is used for storing role names for logged in users. Used for knowing which roles the logged in user belongs to. Only used on websites that use a password protected area.
  • ASPXAUTH (session) – Used to determine if a user is authenticated or not is only set after a user has logged in. Only used on websites that use a password protected area.
  • .EPiServerLogin (session) – Used to determine logged in user. Used for knowing which user is logged in. Only used on websites that use a password protected area.
  •  backgroundImageIndex (session) – Used for the references start page to set the start image in the slideshow.
  •  ASP.NET_SessionId (session) – ASP .NET uses this cookie to identify which requests belong to a particular session. This cookie makes it possible to remember and differentiate users. Only used on websites that use a password protected area.
  •  jQuery ThinBox (name varies by URL) (1 year) – Used for storing information when a pop-up was last displayed. Cookie will contain time when visitor has visited the given URL. Only used on websites that displays pop-ups.
  • accountIndex (1 year) – Used for keeping track of the active account. Only used on websites that have the internal e-shop activated.

In addition, we allow certain third parties to set and access third party cookies on this website. These are as follows:

SITE CATALYST
The following cookies are set by our web statistics tool Site Catalyst to log information about visits and visitors of the website. The statistics are used improve the user experience of the website:

  • s_vi (5 years)
  • s_cc (session)
  • s_sq (session)
  • s_lastvisit (3 years)
  • sc_hasloggedin (session)

GOOGLE ANALYTICS
The Sites utilize Google Analytics, a service from Google, Inc. (Google) that uses cookies. The information collected by the cookies (which includes your IP address) is transferred to Google who stores and processes the information in the United States. Google uses the information to provide us with an analysis of your use of the Sites, overall use of and traffic on the Sites and other related services. You can opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on. By using the Sites, you understand and acknowledge our use of Google Analytics. The following cookies are set by our web statistics tool Google Analytics to log information about visits and visitors of the Sites. The statistics are used to improve the user experience of the website:

  • _utma (2 years)
  • _utmz (6 months)
  • _utmc (session)
  • _utmb (30 min)


If you do not wish to accept cookies, your web browser can be set so that you automatically deny the storage of cookies or are informed every time a website requests to be allowed to store a cookie. Previously stored cookies can also be deleted through the web browser. Please refer to your web browser’s help pages for more information. However, please be aware that some areas or features of this website rely on cookies and so may not work if you delete or decline cookies.

DO NOT TRACK SIGNALS OR REQUESTS
Do not track signals and requests are sent from your browser to websites you visit indicating you do not want to be tracked or monitored. In most circumstances, you need to affirmatively elect to turn on the do not track signals or requests.  Websites are not required to accept these signals or requests, and many do not. Currently, we do not honor do not track signals or requests.


SOCIAL MEDIA WIDGETS

The website might use social media widgets to enable users to engage with content from our website on various social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.). To understand how and what information is collected and what cookies are set by these third parties, please refer to the respective privacy policy of the appropriate social platform.
If you do not wish to accept cookies, your web browser can be set so that you automatically deny the storage of cookies or are informed every time a website requests to be allowed to store a cookie. Previously stored cookies can also be deleted through the web browser. Please refer to your web browser’s help pages for more information. However, please be aware that some areas or features of this website rely on cookies and so may not work if you delete or decline cookies.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through notice on the website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Sites and this Privacy Policy to check for any changes.